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Report a problem with this machine.
The machine is already identified: no need to look for the serial number.
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A technician will get back to you quickly. Service within 48 hours max.
Quick troubleshooting in 1 minute.
Most messages can be cleared in a few steps. Just follow the instructions on the screen.
Never open the machine or take any part apart. If there's a leak, unplug it and contact us.
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Report the problem: the machine is already identified.
What you're drinking: Chronic. coffees
Roasted by us in Switzerland, organic and Fairtrade. Our six coffees in the permanent range:
OrganicFairtrade1% for the PlanetRoasted in Switzerland
Your coffee break, zero waste.
Bean2me is the first B Corp certified coffee operator in Switzerland and holds the EcoEntreprise Excellence label.
0%single-use, no capsules
100%electric or bike deliveries
80%of purchases within 150 km
B Corpcertified impact
And your coffee grounds?Collected during our visits, they are turned into biogas by our partner Helvetia Environnement.